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M Musafer
@muhammadmusafer
Professional Virtual Assistant, Admin Support, Data Entry, Customer Service
Pakistan
Englisch, Urdu
Über mich
Hi, I'm a professional and highly organized Virtual Assistant with extensive experience supporting entrepreneurs, e-commerce businesses, and busy professionals worldwide.
I specialize in administrative support, data entry, email management, customer service, Shopify assistance, web research, and project coordination. My goal is simple: help you save time, reduce workload, and focus on growing your business while I handle the day-to-day operations efficiently
I have successfully supported clients across different time zones and pride myself on delivering accurate, timely work every single time
Kompetenzen
M Musafer
offline •
Meine Dienstleistungen
WordPress
I will develop wordpress cms,memberpress site webpage design
WordPress
I will set up your wordpress lms elearning course site
Arbeitserfahrung
Executive Assistant
Technoloy • Vollzeit
Apr 2025 - Jan 2026 • 9 mos
Executive Virtual Assistant | Operations & CRM Support I supported TandT LLC as an Executive & Virtual Assistant by managing day-to-day administrative operations, executive coordination, CRM organization, scheduling, communication workflows, and social media management. My responsibilities included: • Outlook mailbox management and calendar scheduling • Google Workspace & SharePoint file organization • Google Sheets, Documents, and reporting management • Meeting notes creation and operational documentation • Social media scheduling using Zoho Social • Website coordination and landing page support • CRM management and operational tracking • Team coordination and onboarding support • Administrative support for the CEO • Customer communication and follow-up management • Data organization and workflow maintenance Tools & Platforms I Used: • Google Workspace • Microsoft Outlook • Google Sheets & Google Docs • SharePoint • Zoho Social • Notion • Slack • GoHighLevel (GHL) • Apollo.io • Canva • WordPress • GoDaddy • CRM systems • Microsoft Office Suite I helped maintain organized systems, accurate records, communication workflows, scheduling coordination, and operational support to improve daily business efficiency and team collaboration.
Virtual Assistant
Upwork • Vollzeit
Feb 2024 - Apr 2025 • 1 yr 2 mos
Customer Support & E-Commerce Operations Assistant | Bubbleteology I worked with Bubbleteology as a Customer Support & E-Commerce Operations Assistant, where I managed customer communication, order support, CRM organization, and daily operational workflows for the business. My responsibilities included: • Handling customer inquiries and support tickets through Help Scout • Managing customer communication via email and support inboxes • Assisting customers with order updates, refunds, and issue resolution • Managing order tracking and e-commerce support workflows • Coordinating daily tasks and operational follow-ups • Maintaining CRM records and customer data accuracy • Supporting team communication and workflow organization • Managing to-do lists and task coordination for smoother operations • Assisting with product listings and e-commerce operations • Supporting customer engagement and communication processes Tools & Platforms I Used: • Help Scout • Gmail & Shared Mailboxes • Google Workspace • Google Sheets & Google Docs • CRM Systems • Slack • Shopify • Canva • Microsoft Office Suite • Task Management Tools I helped improve customer response handling, maintain organized support workflows, manage operational communication, and support daily e-commerce activities to ensure smooth customer experiences and business operations.
