Mubashir Nazeer
System Support Executive
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IT Support Executive
Real Estate Specialists • Vollzeit
Oct 2024 - Present • 1 yr 7 mos
• Administer and maintain Microsoft 365 environment for 300+ users, including Exchange Online, Teams, SharePoint, and OneDrive. • Manage and monitor 20+ Windows and Linux servers, achieving 99.9% system uptime. • Deploy and troubleshoot Endpoint Detection & Response (EDR) solutions, reducing security incidents by ~30%. • Configure and maintain enterprise Wi-Fi infrastructure with 50+ Ruckus access points across multiple locations. • Manage LAN/WAN infrastructure (switches, routers, firewalls, ONTs), supporting 24/7 business operations. • Perform proactive monitoring, patching, and backups, reducing unplanned downtime by 25%. • Resolve hardware and software issues, improving average ticket resolution time by 20%. • Support data center operations and manage IT asset inventory for 500+ devices. • Implement cybersecurity controls including antivirus policies, access management, and firewall rules. • Provide end-user technical support with 95%+ user satisfaction rate.
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msahir207

Pakistan
it is the great experience to place an order with Mubashir Nazeer. Love the work he puts extra effort with the order highly recommended
Bis zu 50 $
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3 Tagen
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