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Mubashir Ali
@mubashir_legend
Level 1
"All time favorite"
Pakistan
Englisch
Über mich
Leading with nine years of telemarketing prowess, including four years of real estate cold calling expertise, I spearhead a dynamic team specializing in social media management and marketing. Across platforms like Facebook, Instagram, Twitter, and more, we craft engaging content that captivates audiences and boosts your online presence. Trust us to elevate your brand with seamless synergy between telemarketing finesse and social media savvy.
Kompetenzen
Mubashir Ali
8 $/Stunde
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Social-Media-Management
I will be your social media marketing manager, content creator
Kundensupport
I will be your cold caller, VA for cold calling appointment setter and telemarketing
Möchtest du auf Stundenbasis arbeiten?
Erzähle Mubashir Ali, was du brauchst.
8 $
/
StundePortfolio
Arbeitserfahrung
Email & Chat support
Now - Now • Freiberufler
Jan 2025 - Present • 1 yr 4 mos
Handled high-volume customer email support with a strong focus on customer satisfaction, quick resolution, and brand voice consistency. Managed inquiries related to orders, refunds, product details, and technical issues. Achievements: Maintained 95%+ customer satisfaction (CSAT) Reduced average response time by 40% through workflow optimization Successfully handled 3000+ customer queries/month Increased repeat customer rate by providing excellent support experience Recognized for clear communication and problem-solving skills Improved email templates, reducing handling time and boosting productivity
49 Bewertungen
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- Qualität der Lieferung
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We got a full understanding of what is required
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It was really a positive experience working with this partner. We talked ahead of time to help get him familiarized with the goals of the calls and the content of the program. He provided great advice about call strategy and we were able to modify the script to capture his recommendations. He completed...
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