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Monika
@monikaalax
AR caller
Indien
Englisch
Über mich
"Hi, I’m Monika. I am a dedicated professional currently working in the US Healthcare Revenue Cycle Management sector.
Throughout my career, I have developed a deep understanding of the end-to-end billing process, with specialized expertise in Claim Denial Management and Pre-authorization. I pride myself on my ability to analyze complex EOBs, identify the root cause of denials, and take proactive steps to ensure timely revenue recovery.
My goal is always to minimize aging buckets and maximize collections by maintaining clear communication with payers and ensuring all clinical requirements ar
Kompetenzen
Monika
offline •
Meine Dienstleistungen
Allgemeine Unterstützung
I will expert ar caller US healthcare revenue cycle management
Arbeitserfahrung
AR caller
Healthy Global • Vollzeit
Apr 2026 - Present • 6 mos
• Direct phone follow-ups with major US Payors (Medicare, Medicaid, BCBS, Aetna, Cigna, UHC, etc.) • Identifying primary denial reasons (CO/PR codes) and initiating appeals/re-filings • Checking online clearinghouse portals and portal verifications • Detailed documentation of call notes, disposition codes, and actionable next steps • Aging AR report analysis (30, 60, 90, 120+ days bucket resolution)
AR caller
US Health care • Vollzeit
Jul 2024 - Apr 2026 • 1 yr 9 mos
Outbound Calling: Making a high volume of calls to insurance payers to track unpaid invoices. Account Analysis: Reviewing Explanation of Benefits (EOB) and remittance advice to understand payment discrepancies. Data Documentation: Maintaining clear, accurate notes in the billing system regarding every interaction with the insurance company. Appeals & Resubmissions: Preparing and sending appeal letters or corrected claims when a legitimate service has been unfairly denied. Internal Collaboration: Working with medical coders and the billing team to resolve errors related to CPT or ICD-10 cod
