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monaimkhlifi

Monaim K.

@monaimkhlifi

IT Support Specialist

Marokko
Französisch, Englisch, Arabisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
IT Support Specialist with 3 years of hands-on experience providing reliable Level 1 and Level 2 technical support. I specialize in Windows troubleshooting, Microsoft 365, Outlook, printer installation and repair, network and Wi-Fi issues, shared folders, VPN setup, and basic malware removal. I provide secure remote support using AnyDesk or RustDesk and focus on clear communication, efficient troubleshooting, and practical solutions. Whether you need help with a single technical issue or ongoing IT assistance, I’ll diagnose the problem and help get you back up and running.... Mehr lesen

Kompetenzen

m
monaimkhlifi
Monaim K.
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Technischer Support
I will provide professional remote IT support and problem solving
Ab15 $ / ProjektWeitere Details
Technischer Support
I will fix printer, scanner and printing problems remotely
Ab15 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

Robinson_Club GmbH

IT Manager Assistant

Robinson Club GmbH • Vollzeit

Dec 2023 - Present • 2 yrs 8 mos

Hotel IT Support & Infrastructure Management Provided Level 1 and Level 2 IT support in a hotel environment, troubleshooting computers, printers, POS systems, network and Wi-Fi issues, Microsoft 365, user accounts, and shared resources. Managed and monitored network devices, access points, servers, and printers while ensuring reliable day-to-day IT operations. Also handled hardware installation, maintenance, remote support, and technical troubleshooting.