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Mohsin Fareed
@mohsin_techy
Fast and Friendly Email Support, Live Chat and Order Management
Pakistan
Englisch
Über mich
Customer support specialist with 5+ years of experience delivering 24/7 email, chat, phone, and technical support across Shopify, Amazon, TikTok Shop, SaaS platforms, and IPTV. I handle orders, disputes, refunds, L1 tech support, and social DMs using tools like Zendesk, Gorgias, Salesforce, RingCentral, and DSER. Whether you're a startup or a growing brand, I bring fast, reliable, and scalable service—plus a 1-hour free trial to get started.
Kompetenzen
Mohsin Fareed
offline •
Meine Dienstleistungen
Kundensupport
I will be your remote customer support agent and live chat specialist
Kundensupport
I will be your ecommerce support and service representative agent
Arbeitserfahrung
Customer Support Manager
Planlab Solutions • Vollzeit
Aug 2023 - Jan 2026 • 2 yrs 5 mos
Worked as a customer support Manager
3 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
1–3 von 3 Bewertungen
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mobbi81
Vereinigte Staaten
Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!
Antwort des Freelancers
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harryamelia03
Vereinigte Staaten
Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!
Hilfreich?
jhonnybaig
Vereinigte Staaten
I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...
Antwort des Freelancers
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