
Junko W
Certified Japanese Language Instructor Founder
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
Sales Operations / Client Support
MSCI • Vollzeit
May 2022 - Mar 2025 • 2 yrs 10 mos
Prepared and managed English-language contracts for new and existing clients. Provided client communication and support via email and phone. Translated and localized sales materials from English to Japanese. Conducted system training for new employees through both in-person and online sessions to ensure operational efficiency and client satisfaction.
Operations Manager
Amazon • Vollzeit
Apr 2020 - Apr 2022 • 2 yrs
Established a new Risk Management team of 15 members in the Sendai office. Managed onboarding and performance development for new hires. Conducted coaching and performance analysis, reporting results to global headquarters. Organized employee training and orientation programs while leading process improvement and operational projects to enhance team efficiency.