
Madison K
IT Help Desk
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
Unknown Group
Vollzeit • 6 yrs 7 mos
IT Help Desk EDI Specialist
Dec 2021 - Aug 2026 • 4 yrs 8 mos
• Operate AS400-based claims processing systems, executing scripted batch jobs across multiple internal applications. • Manage and monitor claim data workflows, ensuring successful processing of 50,000+ claims. • Identify system or data errors and escalate issues to internal support teams, contributing to timely resolution. • Document errors and their corresponding solutions for internal knowledge sharing and future reference.
Claims Adjuster
Jan 2020 - Dec 2021 • 1 yr 11 mos
• Processed 150+ insurance claims per day with a 99.9% accuracy rate in the AS400 system. • Maintained detailed records and ensured compliance with company policies and accuracy standards.
Assembler
Schneider Electric • Vollzeit
Nov 2017 - May 2018 • 6 mos
Interpreted schematics to build and troubleshoot industrial control panels, ensuring adherence with assembly standards and deadlines. Worked with electrical components and followed technical blueprints to ensure quality control and operational efficiency.