
Mitesh A
Senior Operations Manager QA Delivery Leader
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
BlueBit Technologies
Vollzeit • 8 yrs 1 mo
Operations Manager
Aug 2022 - Present • 4 yrs 1 mo
Directed end-to-end QA and delivery operations for multiple client projects, leading a cross-functional team of 12 members. Defined and tracked KPIs using Jira dashboards, reducing high-severity production defects by 45%. Enhanced sprint throughput by 20% through Jira workflow optimisation and WIP limit implementation. Implemented test automation initiatives reducing manual regression effort by 30%.
Team Lead Manager
Aug 2018 - Aug 2022 • 4 yrs
Performed manual, functional, regression, and exploratory testing across web and enterprise applications. Conducted mobile testing across devices and operating systems to verify usability and performance. Wrote structured test plans and managed the complete defect lifecycle using Jira and Mantis. Coordinated UAT with clients to confirm releases matched business requirements.