m
mike_is_making_

Mike Patterson

@mike_is_making_

Fast Data Entry, Lead Lists, Spreadsheets and SEO Audits

Vereinigte Staaten
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a customer service and operations leader with 15+ years in call center and BPO operations. I have worked as a remote operations manager and led teams across workforce management, training, quality assurance, and customer success. I know how to build processes that keep service levels strong and customers happy, and I believe great service starts with well trained people. If you need reliable help with customer support, operations management, data entry, QA, or training, I would love to work with you.... Mehr lesen

Kompetenzen

m
mike_is_making_
Mike Patterson
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Strategie für digitales Marketing
I will create a 6 month SEO strategy for your online business
Ab295 $ / ProjektWeitere Details
SEO-Strategie
I will do an actionable striking distance SEO audit to find your page 1 ranking
Ab65 $ / ProjektWeitere Details

Arbeitserfahrung

VXI_Global Solutions

Remote Operations Manager

VXI Global Solutions

Jan 2020 - Dec 2021 • 1 yr 11 mos

Managed up to 307 specialists; drove 95% policy adherence and a 17% increase in call resolution rates.