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Michela B
@michelabaldesi
Head of Operations
Italien
Italienisch, Englisch
Über mich
I am a professional with over 20 years of experience in customer care, back office, and commercial support within the financial, real estate, and tech sectors. I specialize in managing the entire customer lifecycle, including onboarding, training, and operational assistance. I am a result-oriented problem solver with a strong aptitude for clear and structured communication.
Kompetenzen
Michela B
offline •
Meine Dienstleistungen
Dateneingabe
I will accurate data entry, copy paste work, and web research
Allgemeine Unterstützung
I will your senior virtual assistant for administrative support and CRM
Arbeitserfahrung
Remote Operations Specialist & Head of Operations
DocuSign • Vollzeit
Jun 2024 - Present • 2 yrs 1 mo
Gestione operativa ed efficientamento da remoto della piattaforma di firma digitale e document management per PMI e settore immobiliare. Supporto diretto a importanti reti commerciali e network immobiliari nazionali nella risoluzione rapida di criticità e gestione dei flussi documentali e di firma (FEA/OTP). Onboarding e formazione clienti: creazione di manuali operativi, video tutorial e sessioni live.
