m
mgonzalez08

Mauricio G

@mgonzalez08

Customer Service Sales Representative

Vereinigte Staaten
Englisch, Spanisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a results-driven Sales and Customer Service Professional with over 15 years of experience in telecommunications, home security, and direct sales. I have a proven ability to exceed quotas, grow accounts, and deliver exceptional customer experiences.... Mehr lesen

Kompetenzen

m
mgonzalez08
Mauricio G
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kundenakquise
I will do inbound and outbound sales calls, lead generation, and appointment set
Ab100 $ / ProjektWeitere Details

Arbeitserfahrung

AT&T

Customer Service & Sales Representative

AT&T • Vollzeit

Jun 2019 - May 2025 • 5 yrs 11 mos

Supported wireless, fiber internet, and home services customers through billing, troubleshooting, and plan changes. Consistently identified opportunities to add new lines, upgrade services, and bundle products. Transitioned to fully remote work post-COVID while maintaining strong sales and customer satisfaction metrics.

ADT

Residential Sales Consultant

ADT • Vollzeit

Jan 2017 - Mar 2019 • 2 yrs 2 mos

As a Residential Sales Consultant at ADT, I generated both self sourced and company provided leads to educate homeowners on security and smart home solutions tailored to their needs. I built strong customer relationships through consultative sales, follow ups, and personalized recommendations while consistently maintaining high customer satisfaction and helping clients feel confident in the products and services they purchased.

Spectrum_communications & Consulting

Direct Sales

Spectrum communications & Consulting • Vollzeit

May 2014 - Oct 2016 • 2 yrs 5 mos

As a Direct Sales Representative for Spectrum, (formerly Bright House Networks), I conducted door to door sales promoting home internet, cable, and home phone services to residential customers. I was responsible for generating new business, building rapport with homeowners, explaining service packages, overcoming objections, and closing sales while consistently working toward monthly RGU quotas and performance goals.