m
meghan_ho

Meghan

@meghan_ho

spreadsheets, operations, analytics, product

Vereinigte Staaten
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Philly-based PM with 8+ years turning messy ops into clean systems and vague goals into real outcomes. I've worked across SaaS, adtech, and legal tech — building products 0→1, designing reporting infrastructure, and aligning cross-functional teams. I can help with product strategy, roadmap design, dashboard builds (Google Sheets, Excel, Tableau, Looker), process & workflow design, and customer research. I live in Google Sheets for fun. If things are starting to break, I've probably fixed it before.... Mehr lesen

Kompetenzen

m
meghan_ho
Meghan
offline • 

Meine Dienstleistungen

Datenbereinigung
I will turn your messy data into clean visuals
Datenberichte
I will build a reporting template in google sheets or excel

Arbeitserfahrung

Product Manager

Litify • Vollzeit

Jul 2024 - Present2 yrs

- Drive operational rigor across Time & Billing initiatives by building the systems, reporting, and cross-functional rituals that enable effective discovery, delivery, and iteration. - Built Time Entry Calendar product 0→1, defining measurable success criteria (adoption, utilization, billing accuracy, workflow friction) and implementing dashboards to monitor impact. - Reduced reported billing discrepancies by ~18% in pilot cohorts through structured feedback loops and improved workflow visibility. - Established weekly triage, roadmap tradeoff sessions, and release readiness reviews, increasing sprint predictability and accelerating backlog clarity by ~20%. - Created cross-functional roadmap visibility across Product, Engineering (US & India), CX, and GTM teams, reducing launch misalignment by ~30%. - Designed recurring product health reporting combining customer adoption, operational velocity, financial impact, and risk tracking to provide leadership with a 360° portfolio view. - Conduct 25+ customer interviews per release cycle, synthesizing qualitative insights into quantitative hypotheses and measurable experiments. - Building embedded AI capabilities using Salesforce Agentforce; define use cases, guardrails, and evaluation metrics while leveraging generative AI tools (ChatGPT, Claude) to streamline documentation, reporting, and workflow automation.

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Vollzeit • 2 yrs

Product Manager

May 2023 - Jan 20248 mos

- Implemented end-to-end processes, checkpoints, and milestones for business intelligence and front-end interface projects for direct-to-consumer advertising channels to ensure seamless deployment - Collaborated with a global sports apparel brand’s product and engineering teams to optimize Snowflake to Tableau data pipelines for a company wide roll-out of Tableau. - Conducted independent unit acceptance testing of data accuracy, exceeding a 95% data accuracy benchmark, and managed iterative feedback cycles to enhance user experience on an on-going basis

Service Product Owner

Jan 2022 - May 20231 yr 4 mos

- Guided a team of ten cross-departmental leaders through a comprehensive tool integration review, analyzing 60 Quartile and Sidecar pre-acquisition tools and platforms to remove redundancies and determine the combined company’s tech stack. Oversaw the elimination of 24 redundant systems, resulting in annual cost savings exceeding $400,000 - Managed the acquisition integration for the Innovation and Customer Strategy departments of two high-growth start-ups. Collaborated with C-Suite executives to establish post-acquisition workflows, best practices, and team integration - Created and refined more than 40 customized automated reporting dashboards using Tableau, Google Data Studio (Looker), Google Sheets, and Excel. Tailored dashboards to communicate account trends and KPIs clearly to a broad audience with various levels of technical knowledge