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Assistant Manager

MCLabels • Vollzeit

Oct 2025 - Present • 7 mos

• Administer and secure Microsoft 365 tenants for 500 Users. • Managed the full user lifecycle, including provisioning accounts in Active Directory and Office 365, assigning permissions and group memberships, and executing secure offboarding procedures including data backup and access revocation. • Daily management of Exchange Online, Entra ID, Intune, Defender portals • Windows Server Administration & Patching(Manual and patching via Microsoft Intune) • Implement Conditional Access, MFA, identity security and compliance policies • Manage mail flow rules, EOP policies, phishing and malware incidents • Perform PowerShell automation for user lifecycle and reporting • Act as L3 escalation for critical M365, Exchange, and IAM incidents • Lead, mentor, and train a team of 4 engineers; ensure SLA adherence Project: macOS Device Management & Security Implementation (M365) Implemented macOS device management using Microsoft Intune, including enrollment, compliance policies, and configuration profiles Integrated Apple Business Manager for automated device enrollment (DEP) and centralized device lifecycle management Configured identity and access policies using Microsoft Entra ID, including Conditional Access and device-based access control Enforced endpoint security using Microsoft Defender for Endpoint for macOS, including onboarding, threat protection, and security posture monitoring Implemented data protection and compliance controls using Microsoft Purview, including DLP policies and information protection Designed and deployed compliance policies (FileVault encryption, password policies, OS version control) to meet organizational security standards Managed privileged access using LAPS and script-based local admin account provisioning Automated device configuration and remediation using Intune shell scripts Troubleshot enrollment issues, policy conflicts, and compliance failures across macOS devices Ensured secure integration between Intune, Entra ID, Defender, Purview

Senior Technical Specialist

Novsteer • Vollzeit

Mar 2022 - Oct 2025 • 3 yrs 7 mos

Senior Technical Specialist – Microsoft 365 (Client: Punjab National Bank) Noventiq Services India Pvt. Ltd. | Apr 2022 – Oct 2025 • Supported large enterprise Office 365 & Exchange Hybrid environment (75,000+ mailboxes) • Managed Exchange Hybrid setup, mail routing, connectors, and transport rules • Implemented MFA, Conditional Access, and security best practices • Performed message trace, threat investigation, quarantine management • Administered Active Directory, DNS, DHCP, and Windows Servers • Executed Exchange CU upgrades and server patching • Prepared SOPs, documentation, and conducted technical training sessions • Lead, mentor, and train a team of 10 engineers; ensure SLA adherence