m
marco_schmid

Marco S

@marco_schmid

IT Support Professional

Deutschland
Englisch, Deutsch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a solutions-driven IT Support Professional transitioning from logistics to technical systems management. I bring a detective's mindset to troubleshooting, with a proven track record of developing custom JavaScript and Python tools to solve operational bottlenecks. I am eager to leverage my technical training and automation experience to support high-performing IT teams.... Mehr lesen

Kompetenzen

m
marco_schmid
Marco S
offline • 

Meine Dienstleistungen

Produktrecherche
I will audit your amazon fba shipments, returns, and delivery performance
Ab25 $ / ProjektWeitere Details
Technischer Support
I will fix your computer, network or software problem fast
Ab15 $ / ProjektWeitere Details

Arbeitserfahrung

Amazon

Logistic Operations Supervisor

Amazon • Vollzeit

Aug 2022 - Present • 4 yrs

Supervised night shift operations for 60,000+ packages nightly. Increased team quality scores from 76% to 99% and raised throughput from 1,200 to 2,200 packages per hour. Developed a performance dashboard for real-time KPI tracking and provided data-driven coaching during the transition to automated induction systems, ensuring smooth adaptation and sustained productivity.