M. Ahsan Yousaf

Online seller (Amazon, Noon, Trendyol)

Mahataaljammal • Freiberufler

Jul 2025 - Present • 1 yr 1 mo

I have hands-on experience working as an online seller on major e-commerce marketplaces including Amazon, Noon, and Trendyol. I manage the complete selling process from product research and listing optimization to order management and customer service. My work includes creating SEO-optimized product listings, managing inventory, monitoring competitor pricing, and running promotional campaigns to increase product visibility and sales. I also analyze marketplace performance data to improve product rankings and conversion rates. Through effective marketplace management and data-driven strategies, I help brands grow their online sales, improve product positioning, and maintain strong customer satisfaction across multiple e-commerce platforms.

Digital Marketing Specialist

ALHO Cosmetics Trading LLC • Vollzeit

Oct 2023 - Jul 2025 • 1 yr 9 mos

I help cosmetics and beauty brands grow their online presence and increase sales through strategic digital marketing. I have hands-on experience managing social media platforms including Instagram, Facebook, TikTok, and LinkedIn, where I create engaging content and campaigns that build strong brand awareness and customer engagement. I run and optimize paid advertising campaigns on Google Ads, Meta Ads, and TikTok Ads to generate targeted traffic, leads, and conversions. I also implement SEO strategies and website optimization to improve organic visibility and attract the right audience. Using tools like Google Analytics, I monitor campaign performance and provide data-driven insights to continuously improve marketing results. I collaborate with designers and content creators to produce high-quality marketing materials and manage email marketing campaigns to strengthen customer relationships. My focus is always on delivering measurable results, helping brands increase traffic, generate leads, and drive e-commerce growth in the competitive cosmetics and beauty market.

Customer Service Executive CSE

IBEX Global - The Resource Group Company • Vollzeit

Feb 2020 - Dec 2020 • 10 mos

During my time at IBEX Global, I developed strong expertise in delivering high-quality customer support and managing customer relationships in a fast paced call center environment. I handled a high volume of customer interactions through phone, email, and chat, ensuring that inquiries, concerns, and complaints were resolved efficiently and professionally. I focused on understanding customer needs, providing clear solutions, and maintaining a positive customer experience that helped improve customer satisfaction and retention. By maintaining accurate records in CRM systems and following service quality standards, I ensured smooth communication between customers and internal teams. My ability to communicate effectively, solve problems quickly, and remain calm under pressure allowed me to consistently meet performance targets and contribute to the company’s commitment to excellent customer service.