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mahendra4875

Mahendra Yadav

@mahendra4875

I will provide professional customer support via chat email and WhatsApp

Indien
Englisch, Hindi
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I’m Mahendra, a professional Customer & Technical Support Specialist with 10+ years of experience in application support, customer communication, troubleshooting, and issue resolution.I help businesses provide reliable and professional support through: • Live Chat Support • Email Support • WhatsApp Support • Customer Query Handling • Technical Troubleshooting • Ticket & Complaint Management • Social Media Customer Replies • Daily Support Reports If you are looking for a reliable professional to handle your customer support and technical support requirements, I’m ready to help. ... Mehr lesen

Kompetenzen

m
mahendra4875
Mahendra Yadav
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kundensupport
I will provide professional customer support email and whatsapp
Ab5 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

Firmwide_Technolog Services LLP

Customer Support Executive

Firmwide Technolog Services LLP • Teilzeit

Dec 2023 - Present • 2 yrs 9 mos

Customer & Technical Support Specialist 10+ Years Experience | Fast Response | Technical Troubleshooting | Professional Communication. Worked as a Customer Support Executive handling customer queries via Chat, Email, WhatsApp and Social Media. Responsibilities: - Resolved 50+ customer issues daily with fast response time - Handled order tracking, complaints, refunds and product queries - Maintained 98% customer satisfaction rating - Used tools like Zendesk, Zoho Desk, Gmail and WhatsApp Business - Created FAQ and knowledge base to reduce repeat queries I am skilled in clear communication, problem solving, and keeping customers happy.