
Madonna Coleman
Project Manager Business Process and IT Consultant
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Technical Project Manager
Illinois • Vollzeit
Apr 2024 - Present • 2 yrs 7 mos
Lead cross-functional technology and business transformation projects supporting government operations. Design and implement Microsoft Power Platform solutions, including Power Apps, Power Automate, and SharePoint-based systems. Specialize in workflow automation, business process optimization, requirements gathering, application development, stakeholder management, user acceptance testing, and technical documentation. Delivered process improvements that reduced a salary workflow from approximately three months to one week and streamlined hiring processes by eliminating more than 50 procedural steps.