Mable

Community Manager & Email Design Specialist

Faith Heroic Global • Freiberufler

Jun 2025 - Present • 11 mos

At Faith Heroic Global, the team faced a big challenge: they needed stronger ways to connect with their community and better email designs that could capture attention. Messages were being sent out, but they often felt flat and didn’t inspire people to engage. The community also needed someone who could listen, respond, and make them feel valued. As Community Manager & Email Design Specialist, I stepped in to solve these problems. I built trust with the community by being present, answering questions, and creating spaces where people felt heard. I also redesigned email campaigns so they were clear, visually appealing, and easy to read. Instead of long, cluttered messages, I used simple layouts, strong visuals, and friendly language that made people want to open and respond. This helped boost engagement and made communication feel more personal. The skills I brought to the table included strong communication, creative design, and problem‑solving. I used empathy to understand what the community needed, design skills to make emails stand out, and organization to keep projects running smoothly. By combining these strengths, I helped Faith Heroic Global build a stronger bond with its audience and improve the way the team shared its mission.

Community Engagement Specialist

Independent Reserve • Freiberufler

Sep 2024 - Present • 1 yr 8 mos

At ThriveTogether, I worked as a Community Engagement Specialist where the biggest challenge was that many organizations struggled with low member participation, stagnant growth, and weak connections within their communities. These issues made it difficult for clients to build loyalty, foster collaboration, and create spaces that truly added value for their members. To solve this, I designed tailored engagement strategies that addressed these gaps, including structured content calendars, newsletters, and targeted campaigns that resonated with diverse audiences. I moderated discussions to ensure respectful and inclusive communication, which encouraged members to feel safe, valued, and motivated to contribute. I also introduced detailed analytics reporting to track growth, sentiment, and engagement, giving clients actionable insights to refine their strategies and make informed decisions. The results were measurable and impactful: member participation increased by 40%, community membership grew by over 500 individuals, and clients reported stronger connections, improved collaboration, and renewed loyalty among their audiences. Communities that had once been inactive transformed into dynamic spaces where people shared ideas, supported one another, and contributed to the organization’s mission. Through this work, I consistently strengthened community presence and delivered results aligned with client goals. My experience at ThriveTogether demonstrated my ability to solve complex engagement problems and highlighted my commitment to building inclusive, sustainable communities that drive long‑term success.