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I will be your virtual assistant for b2b wholesale operations
Administrative Fachkraft
Über 9 Jahre kaufmännische Erfahrung im B2B-Großhandel: Auftragsabwicklung, Angebotserstellung, Kundenkommunikation, Reklamationsbearbeitung, Rechnungsstellung und Messeplanung.
Davor 15 Jahre im Hot...
Über diesen Service
Reliable back-office support for your B2B wholesale business -ordes, quotes, and client communication handled professionally.
Zweck:
Business
Arbeitsmodell:
Projektbasiert
•
Wöchentliche Assistenz
FAQ
Automatische Übersetzung
What information do you need from me to get started?
I'll need access to your order/quote templates (if any), an overview of your product range or pricing, and your preferred communication tools (email, CRM, etc.). We can go over the details in a quick message before you order.
Do you have experience with wholesale/B2B businesses specifically?
Yes, I have 9 years of hands-on experience in B2B wholesale office management, including order processing, quote preparation, complaint handling, and client communication.
Can you also handle customer complaints, not just orders?
Yes, complaint handling is part of my experience — from receiving and documenting the issue to communicating professionally with the client and coordinating a resolution.
Can you work with my existing systems (CRM, ERP, Excel, etc.)?
In most cases, yes. Please share the tools you use before ordering so I can confirm compatibility and give you an accurate timeline.
How do you handle confidential business or client data?
I treat all client and business information with strict confidentiality and only use it for the agreed tasks.
What if I need more hours than the package includes?
No problem — you can order an additional package, or message me to arrange a custom offer for larger or ongoing volumes.
Do you offer ongoing/recurring support, not just one-time projects?
Yes, weekly or monthly recurring support is available. Just send me a message to discuss your needs.
What languages do you work in?
I work fluently in both German and English
