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loubnaimam

Loubna IM.

@loubnaimam

Multilingual Writer Translator Proofreader and Content Creator

Marokko
Englisch, Arabisch, Französisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am Loubna Imam a multilingual freelance writer, translator, and content creator working in Arabic, French, and English. I offer a wide range of creative and professional services to help businesses, brands, and individuals communicate effectively and bring their ideas to life. My services include: - Proofreading and editing. - Translation: Translating and adapting content between Arabic, French, and English. - Copywriting and scriptwriting. - Content creation. - Graphic design. I am open to both individual projects and long-term collaborations with clients worldwide... Mehr lesen

Kompetenzen

l
loubnaimam
Loubna IM.
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Customer Success
I will provide multilingual customer support

Portfolio

Arbeitserfahrung

Yandex

Customer Support/ SMM

Yandex • Vollzeit

Jul 2023 - Oct 2026 • 3 yrs 3 mos

Worked as an International Customer Support Specialist and Social Media Manager, providing multilingual support in Arabic, French, and English across multiple markets. - Managed a high volume of customer inquiries while maintaining service quality and professionalism. - Resolved customer issues by providing clear, accurate, and empathetic responses. - Created and adapted social media content to meet brand communication standards and audience needs. - Communicated effectively with customers from diverse cultural and linguistic backgrounds. - Developed strong skills in written communication, proofreading, content adaptation, and problem-solving. - Adapted quickly to new tools, workflows, and changing operational requirements while working remotely in an international team.

Aptiv

Material Planner

Aptiv • Vollzeit

Feb 2022 - Oct 2022 • 8 mos

Material Planner at Aptiv, responsible for coordinating material availability to support production operations, monitoring inventory levels, following up on material requirements and deliveries, and coordinating with suppliers and internal departments to help prevent shortages and production delays. Focused on maintaining optimal stock levels, ensuring timely material replenishment, and supporting efficient supply chain operations.