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Olivia B
@livbrewstere
Creative, Travel and Project Support Specialist
Großbritannien
Englisch
Über mich
I am a creative professional offering proofreading, editing, script and written content support, branding ideas, mood boards, creative consulting, voiceovers, admin support, and travel coordination. I also provide business setup and organisational assistance and hand-drawn black-and-white poster illustrations. With an MSc in Creative Enterprises and a BA in Drama Studies, I work at the intersection of creativity, organisation, and storytelling, delivering detail-focused, reliable support for diverse projects.
Kompetenzen
Olivia B
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Reiseplanung
I will create personalised travel itineraries
Portfolio
Arbeitserfahrung
Virgin
Teilzeit • 3 yrs 9 mos
Customer Service Agent (Ground Crew)
Jan 2023 - Present • 3 yrs 5 mos
Delivered high-level customer service in a fast-paced aviation environment, supporting passengers with bookings, changes, and travel-related queries. Managed complaints with professionalism and empathy, often under time pressure. Developed strong communication, problem-solving, and conflict-resolution skills while working within strict operational procedures and brand standards.
Travel Advisor
Sep 2022 - Jan 2023 • 4 mos
Provided tailored travel advice and booking support for holiday packages, including flights, hotels, and itinerary planning. Worked closely with clients to understand needs, budget, and preferences, delivering personalised travel solutions. Strengthened skills in organisation, sales, customer care, and detailed travel coordination.
