l
lilhaniix

Ahmed Hani

@lilhaniix

Trainer

Ägypten
Englisch, Arabisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a proactive and results-driven professional with over 4 years of experience in customer service, sales, and technical support. I am a skilled trainer and coach known for developing high-performing teams. I am an expert communicator with proven capabilities in enhancing operational efficiency and customer satisfaction.... Mehr lesen

Kompetenzen

l
lilhaniix
Ahmed Hani
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kundenakquise
I will be your expert cold calling agent that books more client meetings

Arbeitserfahrung

Vodafone

customer service

Vodafone • Vollzeit

Sep 2021 - Aug 202211 mos

Delivered high-quality technical support, reducing customer escalations by 90%. Authored comprehensive troubleshooting guidelines, enhancing first-call resolution rates by 25%. Streamlined processes, resulting in a 15% reduction in average handling time.