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leo_fajardo

Leo F.

@leo_fajardo

Technical Support Specialist

Honduras
Spanisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a Technical Support Specialist with more than five years of experience providing face-to-face and remote support to over 150 users. I specialize in Linux server configuration for POS systems, hardware and software troubleshooting, and network support. I am currently studying Systems Engineering and possess intermediate knowledge in infrastructure, web development, and virtualization.... Mehr lesen

Kompetenzen

l
leo_fajardo
Leo F.
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Technischer Support
I will provide professional remote IT support for windows pcs
Ab20 $ / ProjektWeitere Details
Benutzerdefinierte Websites
I will create a modern responsive HTML CSS javascript website
Ab80 $ / ProjektWeitere Details

Arbeitserfahrung

Sherwin-Williams

IT Support Specialist

Sherwin-Williams • Vollzeit

May 2021 - Present • 5 yrs 3 mos

• provide face-to-face and remote technical support to more than 150 users distributed in 22 branches. • install, configure, and maintain Linux servers used by the POS system. • diagnose and solve hardware, software, printers, networks and peripherals incidents. • install, configure, and perform preventative and corrective maintenance on desktops and laptops. • set up equipment, access and tools for new collaborators during the onboarding process. • Escalated complex incidents to regional teams to ensure operational continuity.