Lindsey B

Small Business Owner

Feb 2021 - Present • 5 yrs 3 mos

Own and operate a product-based small business from design through fulfillment Manage production, inventory, pricing, and customer communication Create custom and seasonal products using hands-on manufacturing methods Oversee multiple sales channels (Shopify, Etsy, Faire, in person markets) and coordinate order production and shipping Social media marketing and customer service for both retail and wholesale customers

Payroll and HR Manager

Oct 2009 - Feb 2021 • 11 yrs 4 mos

Oversee daily operations of payroll department ensuring accuracy and maintaining a low error rate Processing payroll checks for employees in multiple states (500+ employees each week) Responding to garnishment notices and setting up in the payroll system Providing Human Resources support to business owners, managers, and employees on a regular basis and ensuring compliance with federal, state, and local employment laws (FLSA, Title VII, ADAAA, FMLA, etc). Acting as lead Human Resources and customer service liaison for more than 60 companies in various industries (medical, manufacturing, small office, etc.) Managing personnel files for current and previous employees Maintaining employee handbooks for multiple states and keeping informed of new legislature effecting employers to ensure all clients are compliant Monitor and manage incoming unemployment claims, responding to any claims for individuals who should be disqualified on behalf of clients and participating in unemployment hearings Assisting clients with disciplinary notifications and terminations to ensure proper documentation Training new internal employees on payroll processing concepts and procedures and HRIS system Assisting with benefit administration and open enrollment Oversee daily operations in all HR areas within our office (including payroll, compliance, benefits, workers' compensation, employee relations, and unemployment) Write HR related blog posts and maintain company blog