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latonya_l

Latonya L

@latonya_l

Operations professional ready to collaborate on your next project!

Vereinigte Staaten
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Tech-savvy operations and product support professional with a strong background in onboarding, troubleshooting, and process improvement. Skilled at supporting custom and third-party platforms, creating user-focused documentation, and collaborating across teams to enhance systems and workflows. Known for clear communication, attention to detail, and turning user challenges into solutions.... Mehr lesen

Kompetenzen

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latonya_l
Latonya L
offline • 
Durchschnittliche Antwortzeit: 12 Stunden

Meine Dienstleistungen

Technische Texte
I will create your standard operating procedures
Ab225 $ / ProjektWeitere Details

Arbeitserfahrung

Adecco

Customer Integration & Sales Enablement Manager (Program Manager)

Adecco

Jul 2021 - Present • 4 yrs 10 mos

-Utilize Planner and OneNote to manage programs and projects -Research, organize and administer learning journeys -Report consultant training progress to clients and account teams -Maintain department procedure manuals - Program Coordinator - 80 pages, Customer Integration & Sales Enablement Manager - 100 pages -Onboarded five program coordinators -Update process flows to outline process changes and workflow management -Conduct consultant onboarding for five to 25 consultants monthly including; orientations, enrollment support, and troubleshooting issues -Review monthly learner surveys to gather feedback to improve the program and the learning experience -Learning platform administrator for six assessment and training platforms