Larissa Machado

Customer Relations Assistant

Orthopride • Vollzeit

Jun 2026 - Present • 2 mos

I work as a Customer Relations Assistant, providing customer service and support, handling payment collection and follow-ups, resolving conflicts, and assisting with administrative tasks. I am also responsible for creating, completing, and organizing spreadsheets, updating information, and monitoring processes. Through this experience, I have developed strong communication, organization, teamwork, and problem-solving skills. I also use Artificial Intelligence tools and automation bots to optimize daily tasks and improve work processes.

Freelance Writer & Academic Support Assistant

Self employed / Freelance • Freiberufler

Jul 2024 - Present • 2 yrs 1 mo

I have been working as a freelancer since 2024, providing writing and academic support services. My work includes research assistance, academic writing, summaries, critical reviews, content creation, proofreading, editing, and document organization. I also create study materials and presentations and use digital tools and Artificial Intelligence responsibly to improve research, organization, and productivity while maintaining quality and originality.

Intern

share • Teilzeit

Jan 2026 - Mar 2026 • 2 mos

Provided customer service and reception support in a legal office environment. Assisted with document verification, spreadsheet completion, and administrative tasks. Used Microsoft Office and LibreOffice to organize information and support daily processes, developing attention to detail, organization, communication, and administrative skills