k
kwarta

Samat

@kwarta

Customer Experience Consultant

Kirgisistan
Englisch, Russisch, Französisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I help small businesses improve their customer experience by identifying where customers get confused, frustrated, or drop off. I analyze onboarding flows, customer communication, and support interactions to uncover friction points and find practical ways to improve service quality and retention. My approach focuses on clear analysis, prioritized recommendations, and realistic improvements your team can implement. I don't just identify problems; I help you understand why they happen and what actions will create the biggest impact.... Mehr lesen

Kompetenzen

k
kwarta
Samat
offline • 

Meine Dienstleistungen

Abbildung der Customer Journey
I will audit your customer experience

Portfolio

Arbeitserfahrung

Self_Employed

Online Tutor

Self Employed • Freiberufler

Jul 2022 - Present • 4 yrs 3 mos

✓ Deliver tailored English programs for international clients using structured methods, clear objectives, and measurable outcomes. ✓ Manage client schedules, prioritize requirements, and maintain progress tracking systems to ensure effective support. ✓ Improve client experience through standardized assessments, feedback systems, and organized service processes.