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Kobe
@kwabistone
IT Specialist
Vereinigte Staaten
Englisch
Über mich
I am a solution-oriented IT Professional with over 8 years of experience as a Linux/Unix System Administrator. I have a proven success record in designing, implementing, and troubleshooting high-performance technical solutions across CentOS, Red Hat, Windows, and AWS environments to meet challenging business needs.
Kompetenzen
Kobe
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will offer remote IT support
Arbeitserfahrung
IT Specialist
Veterans Affairs
Jan 2024 - Present • 2 yrs 7 mos
Support enterprise IT operations for a large VA healthcare environment, providing hardware, software, and server administration support. • Configure, deploy, image, and maintain desktops, laptops, printers, and mobile devices. • Resolve incidents and service requests through ServiceNow while maintaining accurate documentation. • Monitor ServiceNow MID Servers and support Windows/Linux server administration. • Perform OS upgrades, patching, software deployment, asset tracking, audits, and equipment lifecycle management. • Utilize SCOM and enterprise tools to monitor system health and troubleshoot performance issues. • Configure, deploy, and manage Windows PCs, macOS devices, iPhones, and iPads using Microsoft Intune, Apple Business Manager, and Jamf Pro.
