Krutik

Salesforce Admin

Xforce • Vollzeit

Jan 2025 - Present • 1 yr 8 mos

Results-driven Salesforce Administrator with over one year of hands-on experience managing, configuring, and optimizing Salesforce environments. Skilled in user management, automation, data management, reporting, and system customization to support business operations and improve efficiency. Key Responsibilities & Achievements: Administered and maintained Salesforce platform, ensuring system reliability, security, and performance. Managed user accounts, roles, profiles, permission sets, and data access controls. Created and customized objects, fields, page layouts, record types, and validation rules to meet business requirements. Built and maintained automation using Flows, Process Builder, and Workflow Rules to streamline business processes. Developed reports and dashboards to provide actionable insights for sales and management teams. Performed data imports, exports, cleansing, and deduplication using Data Loader and other tools. Assisted in Salesforce integrations with third-party applications. Troubleshot system issues, resolved user tickets, and provided ongoing technical support and training to end users. Participated in requirement gathering, testing, and deployment of new features and enhancements. Maintained documentation for configurations, processes, and system changes.