Kim Bryan

Healthcare Quality Assurance

Astrello • Vollzeit

Dec 2025 - Sep 2026 • 9 mos

Performed QA testing for healthcare applications, validating workflows, data accuracy, user access, and system integrations. Executed test cases, identified and documented defects, and retested fixes using CareCompass, Neon, Jira, DevTools, API/network logs, and Microsoft Outlook/Calendar. Reviewed system behavior and data consistency, provided testing evidence, and collaborated with developers and QA teams to resolve issues and ensure features meet quality requirements

Cold Calling | Appointment Scheduler

Pivot Security • Vollzeit

Jun 2023 - Nov 2025 • 2 yrs 5 mos

Managed bookkeeping for US/Canadian clients using QuickBooks (QBO), including transaction recording, bank and credit card reconciliations, and accounts payable/receivable. Prepared accurate financial reports while ensuring compliance with accounting standards. Recognized for 100% accurate reconciliations and consistently meeting reporting deadlines.

Sales / Casino cruise Navigator

Global Process Manager • Vollzeit

Apr 2022 - May 2023 • 1 yr 1 mo

Drove high-volume sales for luxury casino cruises and vacation packages to US clients. Recognized as Top Seller and Top Agent, consistently maintaining top performance status for one year. Exceeded monthly booking and revenue targets through strategic upselling and persuasive consultative selling. Built strong client relationships, resulting in repeat bookings and increased customer lifetime value. Strengthened communication, negotiation, and closing skills in a competitive sales environment.