Kendra

Sales Closer & Business Development Specialist

Sales Focus Inc • Freiberufler

Jan 2025 - Aug 2025 • 7 mos

Managed the sales process for a service-based business, focusing on prospecting, lead qualification, appointment setting, sales follow-up, objection handling, and closing. I helped identify and engage potential customers through targeted outreach and maintained consistent communication with prospects throughout the sales cycle. My responsibilities included researching ideal customer profiles, contacting decision-makers, qualifying prospects based on their needs and buying intent, scheduling sales appointments, conducting discovery conversations, presenting service solutions, handling objections, negotiating where appropriate, and following up with interested prospects. I also helped organize the sales pipeline and track prospects through different stages of the customer journey. Rather than focusing only on generating leads, my approach was centered on converting qualified opportunities into paying customers and contributing directly to revenue growth. I worked closely with the business to understand its services, target market, pricing, competitive advantages, and customer pain points. This allowed me to communicate the value proposition more effectively and personalize conversations according to each prospect's needs. Through consistent prospecting, follow-up, qualification, and closing activities, I helped create a more structured sales process and improve the business's ability to turn opportunities into customers.