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Fiverr Pro
Deutsch
$
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Kartikay N
@kartikeynegi05
Product Testing, UX Insights, Voice Over, 1M Views YT Creator
Indien
Englisch, Hindi
Über mich
24 yo MBA at IIT Patna with 1.7+ yrs as a Product & Client Success Specialist for a US healthcare SaaS. Content creator with 1M+ views on a single video. Also a voice-over enthusiast with a unique Hindi and English tone and a casual mobile gamer. I value clarity, empathy and reliable delivery shaped by real client experience. I focus on testing, UX feedback and practical user insights that improve real products.
Kompetenzen
Kartikay N
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Usability-Test
I will shamelessly test your saas website, webapp, or mobile app
Arbeitserfahrung
Digital Content Creator & Content Strategist
YouTube • Selbstständig
Nov 2025 - Present • 7 mos
• Created and produced multimedia content across the full lifecycle, including scripting, voice-over, design, and post-production using AI tools. • Delivered a viral content project exceeding 1M+ views, driving high audience engagement and organic reach. • Managed content optimization through A/B testing, performance analysis, and iterative improvements to increase engagement. • Handled community engagement and content distribution to support audience growth and retention.
Product Specialist & CSM for US-based SaaS Company
Fiverr • Vollzeit
Jan 2024 - Jul 2025 • 1 yr 6 mos
• Managed customer support operations and coordinated with product and engineering teams in a SaaS environment. • Handled support tickets, issue escalation, troubleshooting, and client communication through email and chat support. • Performed User Acceptance Testing (UAT), release testing, and feature validation for product updates. • Tracked client issues, meeting action items, and coordinated internally for timely resolution and implementation. • Created onboarding guides, SOPs, and screenshot-based user documentation to improve product adoption and user experience.
