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Karen R
@karen_julieth_r
Financial Analyst, Excel Expert, Data Analysis and Reporting
Kolumbien
Spanisch, Englisch, Portugiesisch
Über mich
Hi! I'm Karen, a finance professional with experience in data analysis, report writing, and optimizing administrative and financial processes.
I specialize in transforming data into clear and useful information for decision-making. I can help you with creating Excel dashboards, automating reports, financial analysis, reconciliations, database organization, and preparing professional reports.
If you're looking for a committed, detail-oriented professional focused on adding value to your business, I'd be delighted to work with you.
Kompetenzen
Karen R
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Daten-Dashboards
I will create professional excel dashboards and reports
Arbeitserfahrung
CX Payments Analyst
Rappi • Vollzeit
Dec 2023 - Feb 2026 • 2 yrs 2 mos
As a CX Payments Analyst, I was responsible for analyzing and managing payment processes for top restaurants in nine countries, ensuring an efficient user experience and the proper resolution of financial issues. I worked with large volumes of data to identify inconsistencies, analyze trends, and propose improvements to operational processes. I collaborated with multidisciplinary teams to optimize payment flows, ensure timely response times, and contribute to the continuous improvement of the customer experience. I developed skills in data analysis, problem-solving, case management, and communication with different departments, always focusing on accuracy, efficiency, and customer satisfaction.
