j
justine_gabriel

Justine Gabriel

@justine_gabriel

Virtual Assistant, Admin Support, Collections Experience

Philippinen
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hi, I’m Justine, a reliable and detail-oriented Virtual Assistant from the Philippines. I have experience in customer service and outbound collections, where I developed strong communication skills, patience in handling customer concerns, and professionalism under pressure. I can assist with customer support (email and chat), data entry, admin tasks, appointment setting, follow-ups, and account management. I focus on accuracy, clear communication, fast response time, and delivering quality work consistently.... Mehr lesen

Kompetenzen

j
justine_gabriel
Justine Gabriel
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Allgemeine Unterstützung
I will provide virtual assistant services
Ab5 $ / ProjektWeitere Details

Arbeitserfahrung

Genpact

Collections Representative

Genpact • Vollzeit

Oct 2024 - May 2026 • 1 yr 7 mos

Handled inbound and outbound customer calls regarding account balances and payment follow-ups. Assisted customers with payment options while maintaining professionalism and accuracy in all account updates. Developed strong communication, negotiation, and problem-solving skills in a fast-paced environment. Gained experience in handling objections, resolving concerns, and delivering calm, customer-focused support under pressure.