
Juma mohamed
SWAHILI English translator and customer support
Kompetenzen

Meine Dienstleistungen

Portfolio
Arbeitserfahrung
service centre clerk & security operation specialist
QatarEnergy • Vollzeit
Jan 2023 - Present • 3 yrs 9 mos
I am a certified Psychology and Caregiving graduate (88% Distinction, Alison) with hands-on experience in Service Centre operations and Security Operations in Qatar. I help clients worldwide with: ✓ Customer Support & Service Centre Assistance – complaint handling, data entry, email/chat support ✓ Security Operations Writing – SOPs, incident reports, safety awareness content ✓ Psychology & Wellness Content – mental health articles, caregiver guides, psychological first aid content ✓ Swahili-English Translation – specializing in psychology, wellness, and customer care