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judyd0697

Judy-Ann D

@judyd0697

Technical Support Associate

Philippinen
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a former BPO professional with 6 years of experience in technical support and 6 months as an administrative assistant. I am skilled in organizational management, data handling, and maintaining accurate documentation while delivering excellent customer service in fast-paced environments.... Mehr lesen

Kompetenzen

j
judyd0697
Judy-Ann D
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kundensupport
I will deliver excellent customer service and virtual assistance
Ab5 $ / ProjektWeitere Details

Arbeitserfahrung

TP-Link

Customer Service Representative | Technical Support Associate

TP-Link • Vollzeit

Dec 2020 - Feb 2026 • 5 yrs 2 mos

Provided customer and technical support via phone, email, and chat while maintaining accurate records and documentation. Validated invoices and receipts for warranty claims. Scheduled callback appointments for customers with pending cases. Reviewed resources and provided feedback on identified errors. Organized schedules for internal training sessions and company activities.