
JACOB
Automations Expert
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Automation & CRM Specialist
Independent Consultant • Freiberufler
Feb 2024 - Mar 2024 • 1 mo
My work includes setting up CRM pipelines, lead capture and assignment, follow-up sequences, notifications, data updates, and internal workflows. I also connect different platforms using APIs, webhooks, and automation tools to reduce repetitive manual work and keep information synchronized. I work with businesses to review their existing processes, identify areas that can be automated, build and test the workflows, and make adjustments based on how the business operates. Key responsibilities: Set up and customize CRM systems and sales pipelines. Create workflows for lead capture, assignment, follow-ups, and notifications. Connect business applications through APIs and webhooks. Automate repetitive data entry and administrative processes. Build email and customer follow-up workflows. Set up integrations between CRM, forms, spreadsheets, and other business tools. Troubleshoot existing workflows and resolve automation errors. Document workflows and provide basic process documentation.