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Noel John
@john05437
Level 2
Technical Support Specialist
Indien
Englisch
Über mich
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Kompetenzen
Noel John
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will provide remote technical support for your computer or software issues
Support & IT
I will provide expert technical support for apple devices and macos issues
Portfolio
Arbeitserfahrung
Sr Technical Support Associate
Dell • Vollzeit
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
666 Bewertungen
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Zusammensetzung der Bewertung
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- Qualität der Lieferung
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kunkelworksusa
Wiederkehrender Kunde
Vereinigte Staaten
Whenever I get stuck on a problem I cannot solve, I call upon Noel. He gets me back to working again. This time it was a printer that wasn't communicating with my Internet. It is always a pleasure working with Noel. Even though I am in North America and he is in India, this doesn't seem to be an issue....
Hilfreich?
kunkelworksusa
Wiederkehrender Kunde
Vereinigte Staaten
Noel worked with me for a long time to even get into the various websites (what's my password??) needed to resurrect this site. He did not charge me for all this time. I would have gladly paid three times as much. I guess he'll get a good tip.
Hilfreich?
denisferreira19
Wiederkehrender Kunde
Brasilien
Noel was awesome! He helped my PC become a lot faster and solved all my problems. He even gave me some really good advice on how I should do maintenance from now on. 1000% recommend!
Hilfreich?
dipplerenovatio
Vereinigte Staaten
He was quick and professional. Before doing anything I could see he went straight to verifying details before making changes. Then he downloaded and reconfigured things accordingly. Awesome. Thank you again sir.
Hilfreich?
arsenijezivkovi
Wiederkehrender Kunde
Hongkong
I would like to sincerely thank Noel for his outstanding help in installing my new Windows system. He was patient, knowledgeable, and highly professional throughout the entire process. Everything was set up perfectly, and he made sure that all drivers, updates, and settings were working correctly. His...
Hilfreich?
