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Noel John
@john05437
Level 2
Technical Support Specialist
Indien
Englisch
Über mich
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Kompetenzen
Noel John
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will provide remote technical support for your computer or software issues
Support & IT
I will provide expert technical support for apple devices and macos issues
Portfolio
Arbeitserfahrung
Sr Technical Support Associate
Dell • Vollzeit
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
702 Bewertungen
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matthew_maclean
Kanada
Noel has went above and beyond to help me with my computer issues, very kind and professional. I would absolutely recommend Noel to anyone who has any tech issues. If i have any issues down the road he will 100% be the one i contact for help resolving anything. Thanks again Noel!!
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dipplerenovatio
Vereinigte Staaten
He was quick and professional. Before doing anything I could see he went straight to verifying details before making changes. Then he downloaded and reconfigured things accordingly. Awesome. Thank you again sir.
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charlesdockins
Vereinigte Staaten
Laufende Zusammenarbeit
He was very patient with my hardware problem and we finally discovered the printer was at fault and not the cables or PC but he worked diligently in discovery. Highly recommended!!
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bdanielle251981
Vereinigte Staaten
I highly recommend Noel John! He was so quick, so polite, and really detailed. He was able to help me identify the issue. It was a great pleasure working with him. I would recommend for any Microsoft issues!
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mjpalais
Thailand
I thought I downloaded and opened some malware on FB not paying attention to what I was doing. And Noel helped me ensure that my Macbook was safe! Thank you Noel so patient & professional. All the best, Matt
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