Jo-an Cajes

@joancajes

Virtual Assistant, Admin, Customer Service, Lead Gen, Social Media

Philippinen
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a well-trained Virtual Assistant, certified in the General Virtual Assistant Mastery Course, with expertise in admin support, customer service, lead generation, and social media management. I help businesses stay organized through email management, data entry, research, and basic Canva design. Detail-oriented, reliable, and professional, I ensure tasks are completed efficiently and accurately. Ready to support your business growth. Portfolio: https: https://linktr.ee/joancajes... Mehr lesen

Kompetenzen

j
joancajes
Jo-an Cajes
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Allgemeine Unterstützung
I will be your general virtual assistant
Ab5 $ / ProjektWeitere Details
Allgemeine Unterstützung
I will be your virtual assistant for admin support
Ab5 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

Tech_Mahindra

Customer Service Representative

Tech Mahindra • Vollzeit

Aug 2022 - Mar 2024 • 1 yr 7 mos

I have 1 year and 8 months of experience with Tech Mahindra, supporting both retail and B2B customers via email and phone. I handled order inquiries, billing concerns, disputes, and complaints, while also providing back-office support for investigating lost orders and processing transactions. In my B2B role, I assisted business clients with billing issues, credit transfers, mobility services (SIMs, data), and basic troubleshooting. With my strong communication, attention to detail, and problem-solving skills, I am now applying my experience as a General Virtual Assistant to help businesses stay organized and deliver excellent customer support.