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Senior Operations Compliance Consultant
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AML/KYC Compliance Operations Manager
Citibank • Vollzeit
Oct 2020 - Apr 2024 • 3 yrs 6 mos
Led AML/KYC operations, ensuring compliance with BSA/AML regulations and internal policies Managed and developed a team of 20+ analysts and team leads, improving performance through KPI-driven strategies Oversaw hiring, onboarding, and training for 60+ compliance analysts in partnership with HR Designed training programs to strengthen investigative quality and regulatory awareness Aligned operational processes with compliance objectives to improve efficiency and team performance