j
jinodelmonte

Nino D

@jinodelmonte

Amazon Ecommerce

Philippinen
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a driven professional with over four years of experience in high-volume customer support, retail merchandising, and administrative assistance. I have a proven ability to resolve complex issues, manage supplier relationships, and handle sensitive tasks efficiently. I leverage strong problem-solving skills and a proactive work ethic to contribute to growth-oriented organizations.... Mehr lesen

Kompetenzen

j
jinodelmonte
Nino D
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

E-Commerce-Shop-Management
I will handle your amazon seller account health and provide customer support

Arbeitserfahrung

Verizon

Customer chat support

Verizon • Vollzeit

Dec 2025 - Aug 20268 mos

Resolved customer inquiries across simultaneous chat sessions while holding response quality inside SLA targets. Logged every interaction in CRM software for accurate, easy-to-hand-off documentation. Read customer needs quickly and routed each case through the correct company process.

Amazon.com

Customer support

Amazon.com • Vollzeit

Jan 2025 - Dec 202511 mos

Provided front-line support to Amazon third-party sellers on account health, listing management, and payments. Used Amazon's internal systems to investigate and resolve complex compliance issues. Escalated high-impact cases across Payments, Performance, Policy, and Technical Support teams and saw them through to resolution.