j
jerwin_bojos

Jerwin B

@jerwin_bojos

Operations Manager

Philippinen
Englisch, Tagalog
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am an experienced Operations Manager with over a decade of leadership in e-commerce, SEO, and RPO sectors. I specialize in directing comprehensive operational delivery, driving continuous improvement initiatives that enhance customer satisfaction, and fostering high-performance cultures through data-driven performance management.... Mehr lesen

Kompetenzen

j
jerwin_bojos
Jerwin B
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Automatisierungen
I will be your expert for excel and google sheets data tasks
Leadership-Entwicklung
I will provide professional leadership coaching for new managers and team leaders

Arbeitserfahrung

Accenture

Operations Manager

Accenture • Vollzeit

Feb 2022 - Present4 yrs 5 mos

Directing comprehensive operational delivery for a major SEO enterprise, with a primary focus on Onboarding Management and Content Moderation. Drive continuous improvement initiatives that resulted in 10% increase in Customer Satisfaction. Responsible for performance management, coaching, and development plans for supervisory staff.