Jennifer K

GOOGLE BUSINESS PROFILE SPECIALIST | GBP REINSTATEMENT FOR FRAME & FOCUS OPTICAL

Jun 2026 - Present • 1 mo

I successfully reinstated the Google Business Profile for FRAME & FOCUS OPTICAL after it was suspended due to a location inconsistency, which is one of the most common reasons Google suspends business listings. The project began with a comprehensive audit of the business's online presence to identify every issue that could have triggered the suspension. I carefully reviewed the business information to ensure it aligned with Google's Business Profile guidelines, including the business name, address, phone number, website, service details, and overall online consistency. After identifying the root cause, I implemented all necessary corrections and prepared the profile to meet Google's verification and reinstatement requirements. Since some critical actions could only be completed by the Google Business Profile owner, I created a clear, step-by-step guide explaining exactly what needed to be done, why it was important, and how to complete each task correctly. This ensured there were no mistakes that could delay or negatively affect the reinstatement process. My work included: Conducting a complete Google Business Profile compliance audit. Identifying and resolving location inconsistency issues. Ensuring business information was consistent across all online platforms. Verifying that the website and supporting business documentation complied with Google's policies. Preparing the reinstatement request with accurate supporting information. Providing detailed instructions for the business owner to complete owner-only verification steps. Monitoring the reinstatement process and following up until approval. As a result of these efforts, the Google Business Profile was successfully reinstated and became active again within 7 days, restoring the business's visibility on Google Search and Google Maps.

GOOGLE BUSINESS EXPERT

Mar 2026 - Present • 4 mos

This project showcases my expertise in creating, setting up, and optimizing a fully functional Google Business Profile for businesses looking to improve their online visibility and attract local customers. The goal was to establish a strong local presence on Google Search and Google Maps by building a complete and optimized business profile from scratch and guiding the client through a successful verification process. SCOPE OF WORK 1. Profile Creation & Setup - Created a new Google Business Profile - Added complete business information (name, address, phone number, hours) - Selected the most relevant business categories 2. Optimization - Wrote an SEO-friendly business description - Optimized keywords for local search ranking - Added high-quality images and branding elements - Set up initial Google Posts for engagement 3. Verification Support - Guided the client through the Google verification process - Provided step-by-step instructions for postcard/phone/email verification - Ensured the profile was successfully verified and live RESULTS ACHIEVED 1. Successfully launched a fully optimized and verified Google Business Profile 2. Improved local search visibility 3. Increased customer engagement through profile interactions 4. Enabled the business to appear on Google Maps