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Maica
@jeanmaicaramos
Streamlining Your Operations Admin and Tech Support Specialist
Philippinen
Über mich
Aspiring General Virtual Assistant and Customer Service Representative with strong communication skills, attention to detail, and a commitment to delivering excellent client support. Eager to assist with administrative tasks, manage customer inquiries, and contribute to smooth daily operations. Quick to learn new tools, adaptable in fast-paced environments, and dedicated to providing reliable, professional service.
Kompetenzen
Maica
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Allgemeine Unterstützung
I will provide expert virtual general assistance
Kundensupport
I will provide professional customer service and email chat support
Portfolio
Arbeitserfahrung
General VA
Vinyl Crafters Too • Teilzeit
Oct 2023 - Feb 2024 • 4 mos
Reviewing and processing new customer orders on Shopify. Verifying order details, ensuring correct payment processing, and checking for fraudulent transactions. Handling customer requests for order modifications, including address changes or product swaps. Processing refunds, exchanges, and cancellations according to store policies. Managing customer inquiries, handling complaints and dispute resolutions.
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- Kommunikation
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mj_talent1
Vereinigte Staaten
Maica did an amazing job. She learned the task quickly, gave it her full attention, and provided very helpful input. Her language skills are great and she is very professional. We will definitely be working with her again. Thanks, Maica!
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