
Jayrald Domingo
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
Outbound Customer Service Representative
Linkserve Solutions BPO • Vollzeit
Jun 2024 - Feb 2025 • 8 mos
Handled outbound customer calls for an insurance-related campaign using a computer-based calling system. Followed established scripts and qualification procedures, verified customer information, documented call details, and maintained accurate records. Communicated primarily with senior customers regarding Medicare-related qualification information and secondary insurance verification. Developed experience in professional communication, active listening, handling objections, data entry, and following structured processes.
Owner & Operations Manager
Facebook • Selbstständig
Aug 2021 - Dec 2023 • 2 yrs 4 mos
Managed the day-to-day operations and administrative processes of a local driving school, including customer inquiries, student scheduling, payment tracking, employee coordination, payroll records, and business documentation. Developed and maintained customized Google Sheets and Google Forms systems to organize sales, work records, payroll, cash monitoring, employee records, and daily business activities. Improved internal workflows by replacing manual processes with more organized digital tracking systems. Also handled customer service from initial inquiries through scheduling and service completion, while coordinating with instructors to keep daily operations organized.