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Muhammad Javed
@javedkhan741
Customer Support Representative
Pakistan
Über mich
I don't just do one thing — I make your business run smoother.
2 years at AliExpress handling real customers at scale. 1 year creating visuals that actually communicate. 2 years in IT solving what others can't explain.
🎯 What I bring:
✅ Customer support — Zendesk, Freshdesk, Tidio, Email
✅ E-commerce — Shopify, Amazon, WooCommerce
✅ Graphic design — social posts, banners, branding
✅ Tech support — basic queries handled fast
One person. Two skills. Zero excuses.
Kompetenzen
Muhammad Javed
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Kundensupport
I will manage live chat support and improve your customer satisfaction
Arbeitserfahrung
customer support representative
Ibex • Vollzeit
Apr 2026 - Apr 2026 • 0 mos
I have worked at IBEX Global as a Customer Support Representative for 2 years, where I was handling the Aliexpress account. During this time, I managed high-volume customer queries through live chat and email, resolved order disputes, processed refunds and returns, and handled escalations on a daily basis. Working in a professional BPO environment helped me develop strong communication skills, a deep understanding of e-commerce support workflows, and the ability to deliver quality service under pressure while consistently meeting performance targets.
