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Jopet L
@janjopet
IT Service Desk Remote Technical Support
Philippinen
Englisch
Über mich
Freelance Remote Technical Support Specialist helping home users troubleshoot internet, Wi-Fi, router, and basic computer connectivity issues. With an IT Service Desk background, I’m experienced in troubleshooting, documentation, user support, and structured problem-solving.
Services: Home internet & Wi-Fi troubleshooting • Router/modem setup • Connectivity troubleshooting • Basic Windows support • Remote technical assistance.
Based in Cagayan de Oro, Philippines | Available for Remote Support
Kompetenzen
Jopet L
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will fix home wifi issues
Arbeitserfahrung
Freelance Remote Technical Support Specialist
Self Employed • Freiberufler
Aug 2026 - Present • 0 mos
Providing independent remote technical support for home users, focusing on internet connectivity, WI-FI, router setup, and basic computer network troubleshooting in Cagayan De Oro City.
Senior IT System Specialist
Foundever • Vollzeit
Jun 2017 - Oct 2023 • 6 yrs 4 mos
Managed and optimized IT infrastructure across multiple client projects, ensuring high uptime and security. Led a team to implement network configurations and hardware solutions. Designed disaster recovery plans and oversaw system upgrades, maintaining 99.9%+ uptime while reducing operational costs through automation.
