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Jake Gilmore
@jake_gilmore
IT, AI and Cloud Specialist
Vereinigte Staaten
Englisch
Über mich
I'm an IT generalist with six years of hands-on experience managing cloud environments (Azure, AWS, GCP), servers, and networks. I specialize in device management with Jamf and Intune, security remediation, and building AI workflows or automations in Python and PowerShell to turn messy data into clear insights.
Kompetenzen
Jake Gilmore
offline •
Meine Dienstleistungen
KI-Integrationen
I will automate repetitive tasks with python and ai
Portfolio
Arbeitserfahrung
None of the Above
Vollzeit • 4 yrs 3 mos
Support Specialist
Apr 2025 - Present • 1 yr 7 mos
Support staff across an international organization with laptops, printers, networking, and security issues. Manage Mac and Windows devices with Jamf and Intune, and assist with cloud administration (GCP, Azure, AWS), server and VMware management, application support, and account setup. Remediate security issues on endpoints and accounts, and help deliver security awareness training to staff.
Systems Support Analyst I
Aug 2022 - Apr 2025 • 2 yrs 8 mos
Resolved technical issues across multiple client environments and kept technical documentation current. Organized department documentation, configured all types of endpoints, and managed/fixed multiple platforms and apps for various clientel. Deployed and updated scripts, managed role-based access controls, and trained end users on client systems.
